Employee Engagement

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There is a lot of nonsense and bad science circulated about Employee Engagement. So, let’s be clear:

  • Employee Engagement is not a general thing – it is absolutely individual; it is volatile; and, it is affected by more than just the organisation or the immediate manager. So, average scores across an organisation are interesting and meaningless; so too are most so-called benchmarks!
  • Employee Engagement is not merely happiness, although low engagement often correlates with low levels of happiness. However, very happy people can still be totally disengaged from their work.
  • True employee engagement is the extent to which an individual’s needs are being met by their immediate circumstances … individual’s needs … immediate circumstances.

So, the challenges for people-managers is clear:

  • Diagnose each individual’s needs;
  • Assess the extent to which they are being met, in general and now specifically;
  • Prioritise where best to exert your personal influence;
  • Take action to influence the immediate circumstances to enhance the engagement of one or more of your employees.

Delegates learn:

  • The importance of employee engagement and the financial impact of it when weakened;
  • The different types of motivational needs that individuals experience;
  • How to diagnose each individual’s motivational needs;
  • How to monitor each individual’s level of engagement;
  • The factors that impact each individual’s engagement;
  • How to influence an individual’s level of engagement.

Click here to learn more about our other MASTERCLASSES.


In addition to the standard MASTERCLASSES, we also partner with out clients to develop and deliver (if required) bespoke MASTERCLASSES, either Face-To-Face or Virtual.

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