Feedback is the primary component of all improvement processes. However, it is a myth to believe that provision of feedback alone causes improvement. Not so. In fact, the provision of undesired feedback or erroneous feedback can create serious damage.
Likewise, feedback that is misinterpreted can lead to wasted or even damaging effort.
We work with HR Professionals to determine the types of feedback that their leaders need and the best processes via which to collect and deliver that feedback. This may be via:
We partner with clients to design, support the implementation of, and to evaluate the impact of such tools, technologies, skills, and processes.